I finally got to return to the paradise I call Michigan, after 8 months of misery in Omaha, Nebraska! I was so excited, but just getting there was such a hassle. To start off the story, I have to first bring up my lovely piece of shit car, the Ford Focus! I am leasing this car because it was the cheapest thing I could find (I got the employee discount since some of my family works for Ford). I will never EVER buy a Ford (sorry for those of you who work there). That said, my car is less than a year old and has been in the shop three times for the same problem.
I took my car in the Tuesday before my vacation because it was acting up again. They told me it would be fixed by Wednesday at 5pm and gave me a rental car since I've been there so many times and was a little upset. Well Wednesday comes and they say they need a different part and it will be there Thursday and I can have the car Thursday at 5. This is when I start getting nervous because I was planning on leaving Saturday at 6am and wanted to have everything packed and done by Friday. Thursday comes and goes, still no part to fix the car. They didn't even call me, I had to call them like 5 times on Thursday and Friday for updates on the situation.
Finally on Friday, they decide that since they can't fix it, they'll put the car back together and give it to me so I can go on my vacation to Michigan. (For some reason this doesn't sound ok to me...). So I call back later on Friday only to find out that everyone I've been speaking to has gone home for the day. They say my car is not put back together and they wouldn't recommend driving it. So I say "I can just take the rental car for the week then??" and the dude was like "Well yeah I guess so, and we can just figure it all out when you get back." (Ford is paying for the rental, but he wouldn't guarantee they would pay for it if I went o Michigan with it for a week). At this point I'm so frustrated because this is my first real vacation and it's not off to a good start. I decided to just put the whole thing out of my mind and deal with it when I got back.
The rental car they gave my was a POS Mitsubishi without Cruise Control! I didn't even know they made new cars without Cruise. It was tiny and uncomfortable and ugly, but atleast it worked....or so I thought. I drove 13 hours on Saturday (Dave was supposed to drive half the time, but he "threw his back out". I think it was just an excuse so he could play video games and sleep the whole time.) I noticed this light on the dashboard that said "SRS" the whole time I was driving. I had Dave look it up in the manual and it said it meant the airbags weren't working and to take the car to the dealership immediately. (The plot thickens...)
So I call the Enterprise dealership by my house in Michigan and ask them what to do. They say they'll swap me out with a different car, a Kia (wow, I'm just having the best of luck huh, atleast this one had Cruise). So I pick up the Kia after an hour of hassle with calling the Omaha Enterprise and crap. Then two days later they call me back and say I have to swap back into the Mitsubishi that they fixed because they didn't want the Kia going to Nebraska. At this point I was already in Midland, MI and told Enterprise where they could stick it. I was done dealing with the car. I told them I was on vacation and didn't need to be doing all of this. So long story short, I kept the Kia and got to use the Cruise all the way home. 13 hours of Cruise Control is almost as boring as 13 hours without it.
To end the story after 18 days at the Ford Dealership they have fixed my car again, for the 3rd time (for free since its under warranty) and picked up the $700 rental car bill. I'm glad I'm leasing this car and I definitely won't be buying it when I'm done!
Saturday, March 24, 2007
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